Q: We are using HiClass SW 4.2. After we upgrade the IE from version 6.0 to 7.0, the function "Surf Ctrl" stops working. Why and how to solve it?

A: Microsoft IE7.0 has big difference from its former version, IE6.0. That is why the
function "Surf Ctrl" in HiClass SW 4.2 stops working if you did the upgrade. To
solve this problem, you can just upgrade HiClass SW to its latest version,
HiClass SW 4.3. (Note: The keypro of HiClass SW 4.2 can also work for
HiClass SW 4.3. To get HiClass SW 4.3, please contact with us.)